Shipping policy

The First Round — December 2026 presale

These terms apply specifically to The First Round presale and take precedence over the general processing, shipping and cancellation terms below for that offer.

Each kit includes one 15-stick pouch of Water Hazard (Lemon • Lime • Blue Citrus), one 15-stick pouch of Desert Grove (Juicy Pink Grapefruit), and one Full Swing bottle.
The price is $71.98 per kit, paid in full at checkout, plus any applicable tax. This is a one-time purchase, not a subscription.
Delivery is on or before January 15, 2027. This is a preorder; the normal 1–3-business-day processing timeline does not apply.
Standard shipping is included to the contiguous 48 U.S. states and Washington, DC only. No express shipping is available for this presale.
You may cancel anytime before your order ships for a full refund. Email info@fullswinghydration.com with your order number to request cancellation.

Presale delivery updates

If we learn that The First Round cannot be delivered on or before January 15, 2027, we will contact affected customers promptly with the revised timing and available options. For unshipped orders, we will offer the choice to agree to the delay or cancel for a full refund, and obtain any consent required by applicable law. If we cannot obtain required consent, we will cancel and refund the unshipped order. For an order already in transit, contact us so we can investigate and work toward a resolution; this does not limit your rights under applicable law.

The presale is limited to 250 kits. The First Round and its included-bottle offer retire after the presale. These terms do not open ordering before the presale is announced.

At Full Swing Hydration, we aim to get your order out quickly and delivered smoothly.

Order Processing

Orders are typically processed within 1–3 business days after they are placed. Orders are processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during product launches, promotions, holidays, or high-volume periods.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected delivery method.

Estimated shipping times are provided at checkout and may vary depending on carrier delays, weather, holidays, and destination.

At this time, we ship to the U.S. only.

Free Shipping

We may offer free shipping on qualifying orders as part of promotional offers or order minimums. Any free shipping threshold will be shown at checkout or on our website.

Subscription Orders

Subscription orders follow the schedule agreed at checkout. Manage or cancel future subscription renewals before your next billing date. Canceling a subscription stops future renewals; it does not automatically cancel an order that has already been processed. If an order is already processing or has shipped, contact us promptly. Eligible returns and refunds, including remedies for damaged, defective, or incorrect items, remain subject to our Refund Policy and applicable law.

Incorrect Shipping Information

Please make sure your shipping address is correct before submitting your order. Full Swing Hydration is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping details, contact us as soon as possible at info@fullswinghydration.com. We’ll do our best to help, but we cannot guarantee changes once an order has been placed.

Delayed, Lost, or Stolen Packages

Tracking is provided after shipment. If a package is delayed or appears lost, contact us and we will work with the carrier to investigate.

Carrier disruptions can affect delivery. The First Round presale delivery-update terms above take precedence for that offer; nothing in this policy limits rights provided by applicable law.

If your package appears lost or arrives significantly delayed, please contact us at info@fullswinghydration.com and we’ll do our best to assist. If your tracking shows that a package was delivered but you did not receive it, please first check with neighbors or your local carrier. We will review the tracking and available information with you. Resolution depends on the circumstances and applicable law.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery at info@fullswinghydration.com with your order number and photos of the damaged product and packaging. We’ll review the issue and work to make it right.

Order Changes & Cancellations

We aim to process orders quickly, so order changes or cancellations must be requested immediately after purchase.

Once an order has been processed or shipped, we cannot guarantee cancellations or changes.

Contact

If you have any shipping questions, reach out to us at info@fullswinghydration.com.

Thank you for supporting Full Swing Hydration.